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Core
Values |
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| Compassion |
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Fosters in us a sensitivity to the spiritual, physical, psychological and
emotional needs of every individual inspiring each to find
comfort and hope. We respond to the needs of the whole person:
body, mind and spirit. We foster a climate of care, hospitality
and spirit of community. We develop systems and structures that
attend to the needs of those at risk of discrimination because
of age, gender, lifestyle, ethnic background, religious beliefs
or socio-economic status. |
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Accountability |
| Calls us to
responsible stewardship of the human and material
resources/assets of the organisation. We work
together to be effective and efficient in the use of
resources and to provide a safe environment/ecology.
We value the opportunity to be of service beyond our
organisation through community outreach. We require
a reasonable financial return in order to provide
resources needed to pay fair wages and to renew the
facilities and equipment of our organisation. |
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Respect |
| Commits us to honour the dignity and diversity of each individual as an
inherently valuable member of the community created and loved.
We create an environment conducive to healing and supportive of
the resident's right to comfort, privacy, dignity, serenity and
cleanliness. We develop a work environment that promotes mutual
respect, participation, equitable compensation, growth and
effective use of talents. We provide recognition - formal and
informal - to individuals and groups for their contributions. We
communicate openly and share needed information with each other. |
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Excellence |
| Empowers us to do our best in all that we do as we work individually and
collectively to meet the needs of those we serve and our
colleagues. We expect excellence in performance and adherence to
professional and organisational standards. We design and
evaluate our organisational systems and structures to ensure
that we positively contribute to the health standard of the
community we serve. We develop programs and processes to measure
and continually improve quality in everything we do. We conduct
our business ethically, with integrity, honesty and
confidentiality. We foster free exchange of diverse ideas,
innovation and teamwork. |
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Service |
Commits us to give of ourselves in order to respond appropriately to the
needs of others. We empower employees to make decisions that are
in the best interest of those we serve. We create policies that
are at the service of those we serve and those who work with us.
Customer satisfaction is our number one service priority. |
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Goal |
| Our Goal is to deliver long term patient care based on our core values of
compassion, accountability, respect, excellence, service and
medical excellence, with the emphasis on their total well-being. |
